The volume of spam is growing in Americans' personal and workplace email
accounts, but email users are less bothered by it.

Spam continues to plague the internet as more Americans than ever say
they are getting more spam than in the past. But while American internet
users report increasing volumes of spam, they also indicate that they
are less bothered by it than before. Users have become more
sophisticated about dealing with spam; fully 71% of email users use
filters offered by their email provider or employer to block spam. Users
also report less exposure to pornographic spam, which too many people is
the most offensive type of unsolicited email. Spam has not become a
significant deterrent to the use of email, as some observers speculated
it might when unsolicited email first began flooding users' inboxes
several years ago. But it continues to degrade the integrity of email.
Some 55% of email users say they have lost trust in email because of
spam.

Here is a link to the complete report:
http://www.pewinternet.org/PPF/r/214/report_display.asp


The Pew Internet Project is a non-profit, non-partisan initiative of the
laceName w:st="on">PewlaceName> laceName w:st="on">ResearchlaceName> laceType w:st="on">CenterlaceType> that produces reports exploring the impact of the
internet on children, families, communities, the work place, schools,
health care, and civic/political life. Support for the non-profit Pew
Internet Project is provided by The Pew Charitable Trusts.

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