Turn the routing blocker into one controlled test.

The board should not warm CRM, response-SLA, staffed-support, or monitored-workflow language until a production source record passes review. This page narrows the next action to one expected provider mode, one guarded synthetic test, one reviewed receipt, and one acceptance result.

Run the handoff Open Markdown source Open evidence pack

Current blocker Latest evidence remains blocked_no_delivery_mode_ready and rejected_needs_rework. No public contact-routing claim should imply production CRM, staffed support, response SLA, or monitored enterprise workflow.

Visual boundary This GPT-generated image is conceptual governance art only. It is not proof of production CRM, staffed support, monitored enterprise workflow, response SLA, provider configuration, production health, synthetic delivery success, provider receipt retention, audited response metrics, customer traction, formal financing activity, security controls, or operational speculative technology. Review the provenance record.

Activation sequence

One expected mode, one production origin, one reviewed receipt.

The current board-selected first path is webhook. If the board changes the delivery mode, the preflight, synthetic test, receipt review, and evaluator must all carry the same expected-mode decision.

PreflightNo ready delivery mode

Latest preflight found zero configured production modes. Configure the expected mode before testing.

Synthetic testLocal only

The latest synthetic output confirms fail-closed behavior, not production delivery.

AssessmentRejected needs rework

Failed gates include provider mode, target-origin alignment, production health, confirmed POST, receipt review, and dated test window.

1Configure webhook only.

Set WN_INQUIRY_WEBHOOK_URL in production and keep other delivery modes inactive unless the board changes the selected path.

2Run redacted preflight.

node tools/check_contact_routing_provider_preflight.js --target https://whitenoiseinc.com --expected-mode webhook --reviewer founder-led --owner founder-led

3Post one synthetic test.

Proceed only after ready preflight, then run the guarded production POST against the same HTTPS origin.

4Review private receipt.

Inspect the provider or webhook receipt privately, then write only a redacted reviewed copy to public-adjacent outputs.

5Run evaluator.

Public summary remains blocked unless tools/evaluate_contact_routing_source_record.js returns accepted_for_public_summary.

6Update claims last.

Only accepted source records can warm contact-routing language, and summaries should remain source-category only.

Release rule

Public wording follows the weakest gate.

No ready provider: code exists, production delivery not proven.
Wrong or multiple provider modes: configuration not board-accepted.
Health configured only: delivery success still not proven.
Synthetic POST without reviewed receipt: source-backed delivery remains pending.
Accepted source record: public summary may say the route accepted and delivered a synthetic test during a dated window.

Next board actionConfigure exactly one expected webhook mode.

Then rerun preflight and keep all claims cold until acceptance.

RunbookProduction test runbookCommand sequence and evidence boundaries. Latest assessmentRejected gatesFailed gate list and recommended next action. ReceiptRedaction utilityRetain private receipt evidence without publishing raw receipt data.